Video Wall page load issues in Dashboard

Incident Report for Meraki

Resolved

This incident is now resolved. Video Wall within Meraki Dashboard should now operate as expected. If you continue to have issues, please contact Meraki Customer Support.
Posted 7 months ago. Sep 18, 2024 - 00:18 UTC

Identified

We are aware that some customers are having issues when trying to load the Video Wall page from the Meraki Dashboard.  Engineers have identified a cause for this, and are actively working to remediate the issue.  Video Walls viewed within the Meraki Vision Portal are unaffected.  Please utilize the Vision Portal as a valid workaround until this issue is resolved.
Posted 7 months ago. Sep 17, 2024 - 23:48 UTC