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All Systems Operational
About This Site
Welcome to the Meraki Status Page. This page is designed to communicate incidents that impact many customers, an entire service, device type, or region. It does not reflect scheduled maintenance or service outages that fall below the threshold mentioned above.
Past Incidents
Oct 6, 2024
No incidents reported today.
Oct 5, 2024
No incidents reported.
Oct 4, 2024
No incidents reported.
Oct 3, 2024
No incidents reported.
Oct 2, 2024
Resolved -
This incident is now resolved. All webhook and SMS alerts are being issued as expected. If you experience any issues with alert delivery, please contact Meraki Customer Support.
Oct 2, 00:55 UTC
Oct 2, 00:55 UTC
Identified -
Our teams have identified the underlying cause of the issue, and are actively working on implementing a solution. Our teams have also determined that MT webhook alerts and related SMS messaging are also impacted.
Oct 1, 20:39 UTC
Oct 1, 20:39 UTC
Investigating -
We are aware that some customers may not be receiving alerts via webhooks as expected. Our teams are actively investigating this.
Oct 1, 20:05 UTC
Oct 1, 20:05 UTC
Oct 1, 2024
Sep 30, 2024
No incidents reported.
Sep 29, 2024
No incidents reported.
Sep 28, 2024
No incidents reported.
Sep 27, 2024
No incidents reported.
Sep 26, 2024
No incidents reported.
Sep 25, 2024
No incidents reported.
Sep 24, 2024
Resolved -
This incident is now resolved. If you are still experiencing any issues, please contact Meraki Customer Support.
Sep 24, 18:00 UTC
Sep 24, 18:00 UTC
Monitoring -
Meraki Engineering has successfully normalized connectivity and is currently monitoring to ensure the stability of all Meraki services.
Sep 21, 02:00 UTC
Sep 21, 02:00 UTC
Update -
Meraki Engineering continues to validate and implement remediation efforts to restore full service across the Meraki platform. As mentioned in previous updates, customers may experience intermittent access issues with the Meraki dashboard as well as alerts about device connectivity. These devices will continue to function normally and pass network traffic. We are also aware of reports of intermittent API calls and authentication service failures, along with issues accessing live camera feeds on the Meraki dashboard and Vision Portal. A subset of our customers who use MV2 cameras may experience historical video footage loss. The next update will be at 02:00 UTC.
Sep 20, 22:02 UTC
Sep 20, 22:02 UTC
Update -
Meraki Engineering continues to work towards identified remediation steps to restore full service. As mentioned in previous updates, customers may experience intermittent access issues with the Meraki dashboard as well as alerts about device connectivity. These devices will continue to function normally and pass network traffic. We are also aware of reports of intermittent API call and authentication service failures, along with issues accessing live camera feeds on the Meraki dashboard and Vision Portal. A subset of our customers who use MV2 cameras may experience historical video footage loss. The next update will be at 22:00 UTC.
Sep 20, 21:00 UTC
Sep 20, 21:00 UTC
Identified -
Meraki Engineering identified a problem causing intermittent access issues with the Meraki dashboard as well as alerts about device connectivity. These devices will continue to function normally and pass network traffic. We are also aware of reports of intermittent API call and authentication service failures, along with issues accessing live camera feeds on the Meraki dashboard and Vision Portal. Meraki Engineering is actively working on remediation steps to restore full service. The next update will be at 21:00 UTC.
Sep 20, 20:00 UTC
Sep 20, 20:00 UTC
Update -
We are aware that some customers are experiencing intermittent access issues with the Meraki dashboard and may receive alerts about device connectivity. These devices will continue to function normally and pass network traffic. We are also aware of reports of intermittent API call and authentication service failures, along with issues accessing live camera feeds on the Meraki dashboard and Vision Portal. We are actively investigating the issue and working towards mitigation. The next update will be at 20:00 UTC.
Sep 20, 19:00 UTC
Sep 20, 19:00 UTC
Investigating -
We are aware that some customers are experiencing intermittent issues accessing the Meraki Dashboard. An elevated level of intermittent failures for API calls or requests to Meraki Authentication services may also be possible. These issues are actively being investigated.
Sep 20, 16:30 UTC
Sep 20, 16:30 UTC
Sep 23, 2024
No incidents reported.
Sep 22, 2024
No incidents reported.