Dashboard issues with Live data

Incident Report for Meraki

Resolved

Our teams have confirmed that the prior issues regarding Live Tools and/or viewing live data for network devices have been resolved.  All systems are now operating normally.  If you continue to see issues, please contact Meraki Customer Support.
Posted Apr 28, 2026 - 19:19 UTC

Monitoring

Our teams have identified a root cause, and applied a mitigation. We are seeing improved behavior, and are monitoring for correct expected behavior across all systems
Posted Apr 28, 2026 - 17:41 UTC

Investigating

We are aware of an issue with Dashboard where some customers may be having issues using the Live Tools and/or viewing live data regarding their network devices.  We are actively triaging the issue, and will post an update when we know more.
Posted Apr 28, 2026 - 16:10 UTC
This incident affected: North and South America (Dashboard), Europe (Dashboard), Asia-Pacific (Dashboard), Canada (Dashboard), China (Dashboard), and India (Dashboard).