We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses.
Posted Oct 14, 2026 - 14:15 UTC
Investigating
We are investigating an issue with the Device to Cloud Communication that is impacting some users. Next update as soon as more information becomes available.
Posted Oct 14, 2026 - 13:58 UTC
This incident affects: North and South America (Dashboard, End User Device Connectivity).