MX Security Appliance - AnyConnect VPN issues

Incident Report for Meraki

Resolved

This incident has been resolved.
Posted 3 years ago. Oct 27, 2022 - 20:44 UTC

Monitoring

A fix has been deployed and we are monitoring the results. Customers should again be able to apply configuration changes normally.
Posted 3 years ago. Oct 27, 2022 - 20:31 UTC

Update

We are continuing to work on a fix for this issue.
Posted 3 years ago. Oct 27, 2022 - 18:16 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 3 years ago. Oct 27, 2022 - 18:08 UTC

Investigating

We are investigating an issue where a small number of MX Security Appliances running AnyConnect client VPN are failing to accept new connections, starting around 10/27/2022 14:45 GMT.

Our development team has identified the problem and is working to resolve the issue as soon as possible. Please note that Dashboard config changes on all MX networks with AnyConnect enabled may be delayed until the issue is resolved.
Posted 3 years ago. Oct 27, 2022 - 18:08 UTC