Dashboard Outage

Incident Report for Meraki

Resolved

This incident has been resolved.
Posted Apr 13, 2023 - 23:34 UTC

Monitoring

The remediation team has put a fix in place, and is monitoring the system to confirm correct behavior.
Posted Apr 13, 2023 - 23:20 UTC

Identified

We have identified an infrastructure issue that prevents customers from accessing the Meraki dashboard. This affects a portion of customers whose data is hosted in the Asia-Pacific region. The impact may also include users of wireless splash device authentication.
Posted Apr 13, 2023 - 23:08 UTC

Investigating

We are investigating an issue with the Meraki Dashboard that is impacting some users. Next update as soon as more information becomes available.
Posted Apr 13, 2023 - 22:45 UTC