Meraki SSO Login Issues

Incident Report for Meraki

Resolved

This incident is now resolved. We are sorry for any interruption to your service.
Posted Oct 28, 2026 - 12:46 UTC

Monitoring

Our teams have identified the root cause and applied a mitigation. We are seeing improved behavior and are monitoring all systems to ensure they are operating as expected.
Posted Oct 28, 2026 - 12:27 UTC

Identified

We have identified the problem and are working to remediate it now. We will provide further updates as the incident progresses. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins.
Next update as soon as more information becomes available.
Posted Oct 28, 2026 - 11:55 UTC

Investigating

We are investigating an issue with SSO login to the Meraki Dashboard that is impacting users. For users unable to login directly to the dashboard via SSO amending the URL by trimming /login/saml/email_verification should allow successful logins.
Next update as soon as more information becomes available.
Posted Oct 28, 2026 - 11:29 UTC
This incident affected: North and South America (Dashboard), Europe (Dashboard), Asia-Pacific (Dashboard), Canada (Dashboard), China (Dashboard), and India (Dashboard).