Issues Creating MV Video Exports

Incident Report for Meraki

Resolved

This incident is now resolved. All systems are performing as expected. If you continue to experience issues, please contact Meraki Support.
Posted Nov 19, 2024 - 14:55 UTC

Monitoring

A mitigation has been deployed to our systems and we are continuing to monitor the results.
Posted Nov 19, 2024 - 13:49 UTC

Identified

We have identified the cause of the issue, and our teams are actively working on putting mitigation in place.
Posted Nov 19, 2024 - 11:46 UTC

Investigating

We are aware that creating video exports for MV camera deployments is currently failing for some customers. Our teams are actively investigating the issue.
Posted Nov 19, 2024 - 10:50 UTC