Dashboard Access Issue

Incident Report for Meraki

Resolved

This incident has been resolved.
Posted May 31, 2023 - 04:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 31, 2023 - 03:39 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted May 31, 2023 - 03:13 UTC

Update

We are continuing to investigate this issue.
Posted May 31, 2023 - 03:12 UTC

Update

We have identified the root cause and working on a fix.
Posted May 31, 2023 - 03:11 UTC

Investigating

We are aware that some customers have experienced Dashboard access issues.
Claiming devices, Live tools, some UI elements, MT alerting services and other services are currently degraded and not functioning properly.
Meraki is aware of this issue, and is working to get this issue resolved.
Posted May 31, 2023 - 03:02 UTC