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About This Site

Welcome to the Meraki Status Page. This page is designed to communicate incidents that impact many customers, an entire service, device type, or region. It does not reflect scheduled maintenance or service outages that fall below the threshold mentioned above.

Past Incidents
Jul 24, 2024
Resolved - Our remediation team has deployed a fix, and verified all alerts are being dispatched as expected. This incident is now resolved. If you continue to encounter any issues, please feel free to reach out to Meraki Customer Support.
Jul 24, 03:40 UTC
Update - While our remediation team continues working towards a mitigation of this issue, we wanted to clarify the impact: all webhook-based alerting, as well as MT SMS based alerting is currently in-scope for impact.
Jul 24, 02:28 UTC
Identified - We are aware that some customers may be experiencing failures for SMS and webhook alerts for MT devices. Our remediation teams are actively investigating this.
Jul 23, 23:29 UTC
Jul 23, 2024
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024
Resolved - Our teams have deployed a mitigation that addresses the earlier issues with email. Emails are being successfully sent at this time. This incident is now Resolved. Please retry the workflow for any failed emails, if desired. If you continue to have issues, please feel free to contact Meraki Customer Support.
Jul 13, 00:48 UTC
Identified - We are aware of issues with email communications from Meraki Dashboard to customers. This may be affecting One Time Password (OTP) email logins, as well as password reset, and other types of emails such as alert emails and sponsor requests. Our teams are actively working on implementing a mitigation.
Jul 12, 23:30 UTC
Jul 12, 2024
Jul 11, 2024
Resolved - This incident is now resolved. All systems are operating as expected. If you continue to have issues, please don't hesitate to reach out to Meraki Customer Support.
Jul 11, 19:12 UTC
Monitoring - Our teams have deployed a fix to mitigate the issue with Vision Portal streaming stored video content. In order for customers to take advantage of this fix, they will need to either refresh the page or click the Update button is in the upper right-hand corner of the Vision Portal screen.
Jul 11, 16:31 UTC
Update - We are continuing to work on a fix for this issue.
Jul 11, 15:58 UTC
Identified - We are aware that customers may be having issues streaming stored video from the Vision Portal. Teams have identified the cause of this, and are actively working on deploying a fix. Customers can continue to stream stored video directly from the Meraki Dashboard.
Jul 11, 15:53 UTC
Jul 10, 2024

No incidents reported.